1. How do I book my Adventures by Disney vacation?
If you are in the United States, please call (866) 972-6244 to speak
to our Adventure Concierge Team or click
here to submit a request for an email quote.
2. What airport do I fly into and out
of?
ARRIVAL: We will pick you up from Phoenix International
Airport (PHX) upon your arrival. Your flight should arrive no later
than 12:00 p.m.
DEPARTURE:
On the final day of the itinerary, we will transfer you to Walker
Field Airport (GJT) in Grand Junction, Colorado. Your flight should
leave no earlier than 11:00 a.m.
3. Are transfers included if I arrive
or depart from different locations or at different times from the
itinerary?
No. Transfers are only included from the specified arrival/departure
airports and hotels. For the Southwest Splendors trip, there is one
group transfer that is included from the Sky Harbor International
Airport (PHX) in Phoenix to the Amara Resort and Spa in Sedona
(2-hour drive to Sedona). On your departure day, one group transfer
is available from the Red Cliffs Lodge to the Walker Field Airport (GJT)
in Grand Junction, Colorado.
4. Can I extend my vacation beyond
the Adventures by Disney itinerary?
Adventures by Disney Travel Services, Inc. does not offer pre/post
stays for this trip, please contact a Concierge Agent should you
have further questions.
5. How will our group travel between
destinations?
During the adventure, transportation is provided by a motor
coach.
6. What is the climate like?
During the summer months of June through September, temperatures in
the day average between 80 and 95 degrees Fahrenheit, and dip down
to 60 degrees Fahrenheit in at night. In the summer, the weather is
generally sunny, crisp and clear.
7. How strenuous are the activities?
While this adventure is not considered physically strenuous, most
days will include one or more hours of walking and Guests should
feel comfortable spending time exploring the outdoors. While in
Moab, the itinerary includes a gentle (Classes I-II) river rafting
activity. The hike in Arches National Park consists of a steady
uphill ascent with an approximate 500' elevation gain (and loss on
the descent) on a surface of smooth stone, dirt and gravel. As an
alternative to the hike, a motor coach excursion in Arches National
Park is available. Temperatures may be hot and, at times, under
exposed terrain, so wear cool clothing and a hat, and drink plenty
of water. While nearly all of the trip's featured activities are
gentle if examined separately, the full range of activities requires
a moderate amount of stamina in order to get the most of your
vacation.
8. What ages are appropriate for
this adventure?
While we welcome children ages 4 and up at the time of travel to
discover the stories of the world with us, we recommend that
children be at least 6 years old at the time of travel on our
Southwest Splendors trip. This is based on several factors, such as
high altitude at destination, duration of the vacation, extended
hours of daily activity programming, potential for extreme
temperatures in the summer months, and amount of physical activity
(e.g., hiking, rafting, jeep off/road tours) involved. Because each
child is different, call a Concierge Agent to discuss whether this
is the right trip for your kids.
9. What type of meals are served on
this Adventures by Disney Trip?
Typically, breakfast is served each morning in buffet style and
offers a variety of dishes. Dinners and lunches usually include
fish, meat, and pasta or rice entrées; vegetables and salad; and
desserts and fruit. Some included meals on this trip are served
buffet style while others offer a limited-choice menu. Given the
nature of group travel, we regret that á la carte menu choices may
not always be available. Children-friendly choices are available at
all meals. Menu items are subject to change due to the availability
and seasonality of foods. In order to allow you and your family time
to enjoy meals by yourselves, there are a few meals that are not
included in the itinerary. These meals have been planned in
locations where you have many dining options available. If you have
any questions or concerns about dining at any time during your
vacation, your Adventure Guides will be happy to assist you.
10. Is alcohol included with meals?
Alcoholic beverages are typically not included with your scheduled
meals. However, you may purchase them at your own expense.
11. Can you accommodate special
dietary needs?
Adventures by Disney will make a reasonable effort to accommodate
some special dietary needs at no additional charge. Unfortunately,
we may not be able to accommodate all special dietary needs
requested. Please contact a Concierge Agent in advance of your
departure to advise us of your needs.
12. Is this itinerary appropriate for
travelers with special needs?
Please note that this vacation includes activities that present
certain challenges to Guests with special needs. It is strongly
recommended that persons requiring assistance be accompanied by a
companion who is capable of and totally responsible for providing
assistance. Neither Adventures by Disney nor its suppliers may
physically lift or assist Guests onto transportation vehicles.
Contact a Concierge Agent to discuss your needs.
13. Are tips included?
Adventures by Disney has pre-paid certain tips and gratuities
for you such as tips for porters, housekeepers, drivers, activity
providers, local experts, and dining room staff for included meals.
Adventure Guide Gratuities: Gratuities for your Adventures
Guides are not included. If you feel that your Adventure Guides have
provided excellent service, we suggest the following discretionary
gratuity: Per Guest/Per Adventure guide/Per Day: $5 -$8 USD. For
example:
• For an 8-day adventure, the Adventure Guide gratuity per guest,
per Adventure Guide: $40-$64 USD.
• For a family of 4 for a 9-day adventure: $160-$256 USD per
Adventure Guide. For 2 Guides, this is a total of: $320-$512 USD.
Adventure Guides accept cash or travelers checks.
14. What if Adventures by Disney
cancels the adventure prior to departure?
Adventures by Disney reserves the right to cancel or reschedule an
adventure at any time for any reason, such as if there are too few
Guests or if the quality of the trip or the safety of the Guests
would, in our opinion, be compromised, such as may result from
unforeseen circumstances (acts of God) or other circumstances beyond
Adventures by Disney's control.
If you purchase air travel through Adventures by Disney Travel
Services, Inc.: If you purchase air travel through us and we cancel
your adventure prior to its scheduled start date, we will attempt to
re-book you on another departure of the same adventure during the
same season, subject to availability, and we will bear any resulting
airline re-booking charges. If we are unable to re-book you on
another departure, we will issue a full refund of all monies paid by
you to us for the canceled adventure, including land package,
airfare and Vacation Protection Plan (unless you have filed a
claim), which refund shall constitute a full settlement.
If you do not purchase air travel through Adventures by Disney
Travel Services, Inc.: If you do not purchase air travel through us
and we cancel your adventure prior to its scheduled start date, we
will attempt to re-book you on another departure of the same
adventure during the same season, subject to availability; however,
you will bear any resulting airline re-booking charges. If we are
unable to re-book you on another departure, our sole obligation to
you is to refund your payment to us for the land portion and
Vacation Protection Plan (unless you have filed a claim), which
refund shall constitute a full settlement. We assume no
responsibility for any losses incurred by you on account of
non-refundable air tickets or otherwise.
