1. How do I book my Adventures by Disney vacation?
If you are in the United States, please call (866) 972-6244 to speak
to our Adventure Concierge Team or click
here to submit a request for an email quote.
2.
Do I need a passport, visa or other documents?
If you are a U.S. citizen, a valid U.S.
passport is required to enter and depart Italy. Your passport must
be valid six months beyond your intended stay and have 1-2 blank
pages remaining. Guests must also provide evidence of return or
onward travel. U.S. citizens traveling on regular passports do not
need a visa for a stay of 90 days or less. Those planning a longer
visit must obtain a visa in advance of arrival. Allow yourself
sufficient time to have your application processed if you are
applying for a new passport or renewing an expired passport. Refer
to www.state.gov
for further details.
In addition, guests 17 years of age or younger may be required to
show additional documentation when traveling with a single parent.
If you are not a U. S. citizen, please check with the Italian
Embassy or Consulate at
http://www.ambwashingtondc.esteri.it for information on
documentation requirements.
Passport Services
You can apply for a passport through CIBT, Inc., a third party
travel document company servicing the travel industry (not
affiliated with the Walt Disney Company).
Click here for more information or call CIBT at
(800) 406-1523. Be sure to mention Adventures by Disney,
account #55134, for special pricing options.
PLEASE NOTE: ADDITIONAL CHARGES WILL APPLY FOR TELEPHONE
CALLS made to access CIBT specialists.
3. Do I need vaccinations to travel
to this country?
If you are coming from the U.S., you are
advised to consult
http://wwwn.cdc.gov/travel. Your doctor or health-care provider
will determine what you will need, depending on factors such as your
health and immunization history, areas of the country you will be
visiting, and planned activities. If you are not a U.S. citizen,
please check your local requirements on vaccinations for travel to
Italy.
4. What airport do I fly into and out
of?
ARRIVAL: You will fly into Naples
Airport (NAP) on your arrival day. Your flight should arrive no
later than 1:00 p.m. barring any unforeseeable delays.
DEPARTURE: At the end of the adventure, you will fly out of Florence
Airport (FLR). Your flight is expected to leave no earlier than 9:00
a.m.
5. Are transfers included if I arrive
or depart from different locations or at different times from the
itinerary?
No. Transfers are only included from the
specified arrival/departure airports and hotels.
6. Can I extend my vacation beyond
the Adventures by Disney itinerary?
Yes, you may stay in Italy before or
after our itinerary. Extended stays are available at special rates
if booked through Adventures by Disney Travel Services, Inc. in
conjunction with a land package and cannot be combined with any
other offer. Please contact a Concierge Agent for further
information.
7. How will our group travel between
destinations?
On this adventure, your group will
travel by luxury motor coach and public ferry between the mainland
and island of Capri. You will also travel by private boat and
Eurostar train (first class).
8. What is the climate like?
The Mediterranean climate of southern
Italy is milder and sunnier than the north, with dry summers and wet
autumns and winters. Along the coast, July is the hottest month of
the year with average temperatures ranging from 64-85°F (18-29°C),
while January ranges from 38-54°F (3-12°C). The west coast of Italy
is generally wetter than the east coast as the southern Sirocco wind
brings high humidity along with the rain. October, November and
December are typically the wettest months of the year.
9. How strenuous are the activities?
While this adventure is not considered
physically strenuous, most days will include two or more hours of
city walking, often on uneven cobblestone streets. While nearly all
of the trip's featured activities are gentle if examined separately,
the full range of activities requires a moderate amount of stamina
in order to get the most of your vacation.
10. What ages are appropriate for
this adventure?
While we welcome children ages 4 and up
on our Bella Italia trip, we recommend that children be at least 6
years old at the time of travel. This is based on several factors,
such as extended hours of daily activity programming, potential for
extreme temperatures in the summer months and amount of physical
activity (e.g., walking, biking) involved. Because each child is
different, call a Concierge Agent to discuss whether this is the
right trip for your kids.
11. What type of meals are served on
this Adventures by Disney Trip?
Typically, breakfast is served each
morning in buffet style and offers a variety of dishes. Dinners and
lunches may include: fish, meat, and pasta or rice entrées;
vegetables and salad; and desserts and fruit. Some included meals on
this trip are served buffet style while others offer a
limited-choice menu. Given the nature of group travel, we regret
that á la carte menu choices may not always be available.
Children-friendly choices are provided at all meals. Menu items are
subject to change due to the availability and seasonality of foods.
In order to allow you and your family time to enjoy meals by
yourselves, there are a few meals that are not included in the
itinerary. Although, these meals have been planned in locations that
offer numerous dining options. If you have any questions or concerns
about dining at any time during your vacation, your Adventure Guides
will be happy to assist you.
12. Is alcohol included with meals?
Alcoholic beverages are typically not
included with your scheduled meals; however, you may purchase them
at your own expense.
13. Can you accommodate special
dietary needs?
Adventures by Disney will make a
reasonable effort to accommodate some special dietary needs at no
additional charge. Unfortunately, we may not be able to accommodate
all special dietary needs requested. Please contact a Concierge
Agent in advance of your departure to advise us of your needs.
14. Is this itinerary appropriate for
travelers with special needs?
Please note that this vacation includes activities that present
certain challenges to Guests with special needs. It is strongly
recommended that persons requiring assistance be accompanied by a
companion who is capable of and totally responsible for providing
assistance. Neither Adventures by Disney nor its suppliers may
physically lift or assist Guests onto transportation vehicles.
Contact a Concierge Agent to discuss your needs.
15. What is the language and currency
of this destination?
The primary language spoken in Italy is
Italian and the official unit of monetary currency is the Euro. ATM
machines in Italy are known as "Bancomats" and are readily available
in the large cities and even in small towns. Most reputable
establishments will accept major credit cards, and those that do
will post the logos in their front windows. In major Italian cities
and tourist areas credit cards are accepted, and are preferable to
carrying large amounts of cash since they can be replaced if lost or
stolen. Overall, your Adventure Guide can assist you with any
currency issues or language barriers you may have.
16. Are tips included?
Adventures by Disney has pre-paid
certain tips and gratuities for all included meals and activities
such as tips for porters, housekeepers, drivers, activity providers,
local experts and dining room staff for included meals.
On Your Own Dining Gratuities: When eating at a restaurant, a
gratuity is usually included in the bill. If you feel you have
received exceptional service, you may leave an additional gratuity.
Many choose to simply "round up." You can also expect to see a small
service charge per person on your bill, which is customary
throughout Italy.
Adventure Guide Gratuities: Gratuities for your Adventures
Guides are not included. If you feel that your Adventure Guides have
provided excellent service, we suggest the following discretionary
gratuity: Per Guest/Per Adventure Guide/Per Day - $5-$8 USD.
For example:
• For an 8-day adventure, the Adventure Guide gratuity per Guest,
per Adventure Guide: $40-$64 USD.
• For a family of 4 for a 8-day adventure: $160-$256 USD per
Adventure Guide. For 2 Guides, this is a total of: $320-$512 USD.
Adventure Guides accept local currency.
17. What if Adventures by Disney
cancels the adventure prior to departure?
Adventures by Disney reserves the right
to cancel or reschedule an adventure at any time for any reason,
such as if there are too few Guests or if the quality of the trip or
the safety of the Guests would, in our opinion, be compromised, such
as may result from unforeseen circumstances (acts of God) or other
circumstances beyond Adventures by Disney's control.
If you purchase air travel through Adventures by Disney Travel
Services, Inc.: If you purchase air travel through us and we cancel
your adventure prior to its scheduled start date, we will attempt to
re-book you on another departure of the same adventure during the
same season, subject to availability, and we will bear any resulting
airline re-booking charges. If we are unable to re-book you on
another departure, we will issue a full refund of all monies paid by
you to us for the canceled adventure, including land package,
airfare and Vacation Protection Plan (unless you have filed a
claim), which refund shall constitute a full settlement.
If you do not purchase air travel through Adventures by Disney
Travel Services, Inc.: If you do not purchase air travel through us
and we cancel your adventure prior to its scheduled start date, we
will attempt to re-book you on another departure of the same
adventure during the same season, subject to availability; however,
you will bear any resulting airline re-booking charges. If we are
unable to re-book you on another departure, our sole obligation to
you is to refund your payment to us for the land portion and
Vacation Protection Plan (unless you have filed a claim), which
refund shall constitute a full settlement. We assume no
responsibility for any losses incurred by you on account of
non-refundable air tickets or otherwise.
