1. How do I book my Adventures by Disney vacation?
If you are in the United States, please call (866) 972-6244 to speak
to our Adventure Concierge Team or click
here to submit a request for an email quote.
2.
Do I need a passport, visa or other documents?
If you are a U.S. citizen, you will need
a valid passport to enter Costa Rica and return to the United
States.
It must be valid six months
beyond your intended stay and have 1-2 blank pages remaining.
Allow yourself sufficient time
to have your application processed if you are applying for a new
passport or renewing an expired passport. Visit
www.state.gov
for more details.
You do not need a visa to travel to
Costa Rica.
In addition, Guests 17 years of age
or younger may be required to show additional documentation when
traveling with a single parent.
If you are not a U.S. citizen, please
check with the Costa Rica Consulate at
www.costarica-embassy.org for information on documentation
requirements.
Passport Services
You can apply for a passport through Passport Express Services,
Inc., a third party company servicing the travel industry (not
affiliated with The Walt Disney Company).
Click-here for more information or call Passport
Express at (888) 606-1888.
PLEASE NOTE: ADDITIONAL CHARGES WILL APPLY FOR
TELEPHONE CALLS made to access Passport Specialists at Passport
Express.
3. Do I need vaccinations to travel
to this country?
Vaccinations to travel to the areas of
Costa Rica that are a part of the Adventures by Disney itinerary are
not required if you are going to Costa Rica from the U.S. (if you
extend your stay to other parts of Costa Rica, you are advised to
consult www.cdc.gov). If you are
not a U.S. citizen, please check your local requirements on
vaccinations for travel to Costa Rica.
4. What airport do I fly into and out
of?
ARRIVAL: We will pick you up at San José International
Airport (SJO) in Costa Rica. You may arrive at anytime.
DEPARTURE: At the end of the
adventure, we will transfer you back to the San José International
Airport (SJO) for your return flight home. Departure flights should
not be scheduled prior to 12:30 p.m.
5. Are transfers included if I arrive
or depart from different locations or at different times from the
itinerary?
No. Transfers are only included from the specified arrival/departure
airports and hotels. For Costa Rica, transfers are included from the
San José International Airport (SJO) in Costa Rica to the Real
InterContinental Hotel on your arrival day. On your departure day,
transfers are included from the Hotel Arenas del Mar back to the San
José International Airport (SJO).
6. Can I extend my vacation beyond
the Adventures by Disney itinerary?
Yes, you may stay in Costa Rica before or after our itinerary.
Extended stays are available at special rates if booked through
Adventures by Disney Travel Services, Inc. in conjunction with a
land package and cannot be combined with any other offer. Please
contact a Concierge Agent for further information.
7. How will our group travel between
destinations?
On this adventure your group will travel by motor coach and
chartered twin-otter airplanes between destinations.
8. What is the climate like?
Throughout the year, the weather in Costa Rica is warm and pleasant,
with temperatures in the mid-to-high 70s to 80s, and nighttime
temperatures at around 60 degrees Fahrenheit. There are occasional
rain showers throughout the year, but generally the weather is sunny
and warm.
9. How strenuous are the activities?
While this adventure is not considered physically strenuous, most
days will include one or more hours of walking and/or gentle hiking
while often in a rainforest environment. Guests should feel
comfortable spending time exploring the outdoors. This adventure
includes a whitewater rafting activity (Classes I-III), and a canopy
ziplining experience (minimum age of 8 years and maximum weight of
225 lbs.). Temperatures may be hot and humid, so wear cool clothing
and a hat, and drink plenty of water. While nearly all of the trip's
featured activities are gentle if examined separately, the full
range of activities requires a moderate amount of stamina in order
to get the most of your vacation.
10. What ages are appropriate for
this adventure?
While we welcome children ages 4 and up at the time of travel to
discover the stories of the world with us, we recommend that
children be at least 6 years old at the time of travel on our Path
to Pura Vida trip. This is based on several factors, such as high
altitude at destination, number of internal transports between
experiences, potential for extreme temperatures in the summer
months, and amount of physical activity (e.g., hiking, riding zip
lines, white-water rafting) involved. Because each child is
different, call a Concierge Agent to discuss whether this is the
right trip for your little ones.
11. What type of meals are served on
this Adventures by Disney Trip?
Typically, breakfast is served each morning in buffet style and
offers a variety of dishes. Dinners and lunches usually include
fish, meat, and pasta or rice entrées; vegetables and salad; and
desserts and fruit. Some included meals on this trip are served
buffet style while others offer a limited-choice menu. Given the
nature of group travel, we regret that á la carte menu choices may
not always be available. Children-friendly choices are available at
all meals. Menu items are subject to change due to the availability
and seasonality of foods. In order to allow you and your family time
to enjoy meals by yourselves, there are a few meals that are not
included in the itinerary. These meals have been planned in
locations where you have many dining options available. If you have
any questions or concerns about dining at any time during your
vacation, your Adventure Guides will be happy to assist you.
12. Is alcohol included with meals?
Alcoholic beverages are typically not included with your scheduled
meals. However, you may purchase them at your own expense.
13. Can you accommodate special
dietary needs?
Adventures by Disney will make a reasonable effort to
accommodate some special dietary needs at no additional charge.
Unfortunately, we may not be able to accommodate all special dietary
needs requested, including a guarantee that food is prepared in a
nut-free environment. Please contact a Concierge Agent in advance of
your departure to advise us of your needs.
14. Is this itinerary appropriate for
travelers with special needs?
Please note that this vacation includes activities that present
certain challenges to Guests with special needs. It is strongly
recommended that persons requiring assistance be accompanied by a
companion who is capable of and totally responsible for providing
assistance. Neither Adventures by Disneynor its suppliers
may physically lift or assist Guests onto transportation vehicles.
Contact a Concierge Agent to discuss your needs.
15. What is the language and currency
of this destination?
The primary language is Spanish, and English is a second language
for many Costa Ricans. The currency is the Costa Rican Colon. U.S.
dollars, however, are widely accepted and available at ATM machines.
Most hotels and restaurants accept major credit cards or debit cards
in addition to travelers checks. Your Adventure Guide can help you
with any currency issues or language barriers.
16. Are tips included?
Adventures by Disney has taken care of certain tips and
gratuities for all included meals and activities such as tips for
porters, housekeepers, drivers, activity providers, local experts,
and dining room staff for included meals.
Adventure Guide Gratuities:
Gratuities for your Adventures Guides are not included. If you feel
that your Adventure Guides have provided excellent service, we
suggest the following discretionary gratuity: Per Guest/Per
Adventure Guide/Per Day - $5-$8 USD.
For example:
• For a 7-day adventure, the Adventure Guide gratuity per guest, per
Adventure Guide: $35-$56 USD.
• For a family of 4 for a 7-day adventure: $140-$224 USD per
Adventure Guide. For 2 Guides, this is a total of: $280-$448 USD.
Adventure Guides accept local currency, U.S. dollars, and travelers
checks.
17. What if Adventures by Disney
cancels the adventure prior to departure?
Adventures by Disney reserves the right to cancel or reschedule an
adventure at any time for any reason, such as if there are too few
Guests or if the quality of the trip or the safety of the Guests
would, in our opinion, be compromised, such as may result from
unforeseen circumstances (acts of God) or other circumstances beyond
Adventures by Disney's control.
If you purchase air travel through Adventures by Disney Travel
Services, Inc.: If you purchase air travel through us and we cancel
your adventure prior to its scheduled start date, we will attempt to
re-book you on another departure of the same adventure during the
same season, subject to availability, and we will bear any resulting
airline re-booking charges. If we are unable to re-book you on
another departure, we will issue a full refund of all monies paid by
you to us for the canceled adventure, including land package,
airfare and Vacation Protection Plan (unless you have filed a
claim), which refund shall constitute a full settlement.
If you do not purchase air travel through Adventures by Disney
Travel Services, Inc.: If you do not purchase air travel through us
and we cancel your adventure prior to its scheduled start date, we
will attempt to re-book you on another departure of the same
adventure during the same season, subject to availability; however,
you will bear any resulting airline re-booking charges. If we are
unable to re-book you on another departure, our sole obligation to
you is to refund your payment to us for the land portion and
Vacation Protection Plan (unless you have filed a claim), which
refund shall constitute a full settlement. We assume no
responsibility for any losses incurred by you on account of
non-refundable air tickets or otherwise.
