1. How do I book my Adventures by Disney vacation?
If you are in the United States, please call (866) 972-6244 to speak
to our Adventure Concierge Team or click
here to submit a request for an email quote.
2.
Do I need a passport, visa or other documents?
If you are a U.S. citizen, you will need
a valid passport to enter Canada and return to the United States. It
must be valid six months beyond your intended stay and have 1-2
blank pages remaining. Allow yourself sufficient time to have your
application processed if you are applying for a new passport or
renewing an expired passport. Visit
www.state.gov for more details.
You do not need a visa to travel to Canada.
In addition, Guests 17 years of age or younger may be required to
show additional documentation when traveling with a single parent.
If you are not a U.S. citizen, please check with the Canadian
Embassy or Consulate at
www.canadianembassy.org for information on documentation
requirements.
Passport Services
You can apply for a passport through CIBT, Inc., a third party
travel document company servicing the travel industry (not
affiliated with the Walt Disney Company).
Click here for more information or call CIBT at
(800) 406-1523. Be sure to mention Adventures by Disney,
account #55134, for special pricing options.
PLEASE NOTE: ADDITIONAL CHARGES WILL APPLY FOR TELEPHONE
CALLS made to access CIBT specialists.
3. Do I need vaccinations to travel
to this country?
You typically do not need any special
vaccinations to travel to Canada from other countries. However, you
are advised to consult
www.cdc.gov/travel/ for more specific information. Your doctor
or health-care provider will determine what you will need, depending
on factors such as your health and immunization history, areas of
the country you will be visiting, and planned activities. If you are
not a U.S. citizen, please check your local requirements on
vaccinations for travel to Canada.
4. What airport do I fly into and out
of?
ARRIVAL: You will fly into Glacier
International Airport (FCA) on your arrival day. Your flight should
arrive no later than 2:30 p.m.
DEPARTURE: At the end of the adventure, you will fly into Calgary
International Airport (YYC). Do not schedule your flight to depart
earlier than 1:00 p.m.
5. Are transfers included if I arrive
or depart from different locations or at different times from the
itinerary?
No. Transfers are only included from the
specified arrival/departure airports and hotels.
6. Can I extend my vacation beyond
the Adventures by Disney itinerary?
Pre- and post-stays are not available
for this trip.
7. How will our group travel between
destinations?
During the adventure, transportation is
provided by a private motor coach.
8. What is the climate like?
During the summer months, the weather in
both Glacier National Park, Montana and Banff, Canada is generally
sunny, crisp and clear. Temperatures in the day average between 60 -
70°F and dip down to 40°F at night so be sure to bring warm
clothing.
9. How strenuous are the activities?
While this adventure is not considered
physically strenuous, most days will include at least one physically
active outdoor activity. This adventure includes whitewater rafting
(Class II-IV), with an alternative scenic Float Trip option (Class
I-II). A gentle bicycle excursion and two hikes of various skill
levels are also included. Hiking will be adapted to ability level.
Guests should feel comfortable spending time exploring the outdoors.
While nearly all of the trip's featured activities are gentle if
examined separately, the full range of activities requires a
moderate amount of stamina in order to get the most of your
vacation.
10. What ages are appropriate for
this adventure?
While we welcome children ages 4 and up
on our Campfire Trails and Mountie Tales trip, we recommend that
children be at least 6 years old at the time of travel. This
recommendation is based on several factors, such as extended hours
of daily activity programming, potential for extreme temperatures in
the summer months and amount of physical activity (e.g., walking,
hiking, biking, rafting). Because each child is different, call a
Concierge Agent to discuss whether this is the right trip for your
kids.
11. Are there age, height, and weight
restrictions for certain activities?
For rafting, Guests must be at least 8
years old; however, a Scenic Float Trip option will be made
available to those as young as 4 years old. The horseback riding
adventure has a minimum age of 6 years old and a maximum weight of
250 lbs. or 113.4 kg. Anyone not falling within these parameters may
instead participate by riding in the covered, horse-drawn wagon. It
is recommended that children be at least 8 years old for our biking
activity; however, tag-a-longs will be fitted to the parent's bike
for younger children. Parents should feel comfortable riding a bike
with a tag-a-long.
12. What type of meals are served on
this Adventures by Disney Trip?
Typically, breakfast is served each
morning in buffet style and offers a variety of dishes. Dinners and
lunches usually include fish, meat, and pasta or rice entrées;
vegetables and salad; and desserts and fruit. Some included meals on
this trip are served buffet style while others offer a
limited-choice menu. Given the nature of group travel, we regret
that á la carte menu choices may not always be available.
Children-friendly choices are provided at all meals. Menu items are
subject to change due to the availability and seasonality of foods.
In order to allow you and your family time to enjoy meals by
yourselves, there are a few meals that are not included in the
itinerary. These meals have been planned in locations where you have
many dining options available. If you have any questions or concerns
about dining at any time during your vacation, your Adventure Guides
will be happy to assist you.
13. Is alcohol included with meals?
Alcoholic beverages are typically not
included with your scheduled meals; however, you may purchase them
at your own expense.
14. Can you accommodate special
dietary needs?
Adventures by Disney will make a
reasonable effort to accommodate some special dietary needs at no
additional charge. Unfortunately, we may not be able to accommodate
all special dietary needs requested. Please contact a Concierge
Agent in advance of your departure to advise us of your needs.
15. Is this itinerary appropriate for
travelers with special needs?
Please note that this vacation includes activities that present
certain challenges to Guests with special needs. It is strongly
recommended that persons requiring assistance be accompanied by a
companion who is capable of and totally responsible for providing
assistance. Neither Adventures by Disney nor its suppliers may
physically lift or assist Guests onto transportation vehicles.
Contact a Concierge Agent to discuss your needs.
16. What is the language and currency
of this destination?
English is spoken in Canada. The unit of
monetary currency is the Canadian dollar. ATM machines are available
in most places to obtain cash in the local currency, and credit or
debit cards are widely accepted. Your Adventure Guide can help you
with any currency issues.
17. Are tips included?
Adventures by
Disney has taken care of certain tips and gratuities for all
included meals and activities such as tips for porters,
housekeepers, drivers, activity providers, local experts and dining
room staff for included meals.
Adventure Guide Gratuities: Gratuities for your Adventures
Guides are not included. If you feel that your Adventure Guides have
provided excellent service, we suggest the following discretionary
gratuity: Per Guest/Per Adventure guide/Per Day - $5-$8 USD.
For example:
For an 8-day adventure, the
Adventure Guide gratuity per Guest, per Adventure Guide: $40-$64
USD.
For a family of 4 for an 8-day
adventure: $160-$256 USD per Adventure Guide. For 2 Guides, this
is a total of: $320-$512 USD.
Adventure Guides accept cash and
travelers' checks.
18. What if Adventures by Disney
cancels the adventure prior to departure?
Adventures by Disney reserves the right to cancel or reschedule an
adventure at any time for any reason, such as if there are too few
Guests or if the quality of the trip or the safety of the Guests
would, in our opinion, be compromised, such as may result from
unforeseen circumstances (acts of God) or other circumstances beyond
Adventures by Disney's control.
If you purchase air travel through Adventures by Disney Travel
Services, Inc.: If you purchase air travel through us and we cancel
your adventure prior to its scheduled start date, we will attempt to
re-book you on another departure of the same adventure during the
same season, subject to availability, and we will bear any resulting
airline re-booking charges. If we are unable to re-book you on
another departure, we will issue a full refund of all monies paid by
you to us for the canceled adventure, including land package,
airfare and Vacation Protection Plan (unless you have filed a
claim), which refund shall constitute a full settlement.
If you do not purchase air travel through Adventures by Disney
Travel Services, Inc.: If you do not purchase air travel through us
and we cancel your adventure prior to its scheduled start date, we
will attempt to re-book you on another departure of the same
adventure during the same season, subject to availability; however,
you will bear any resulting airline re-booking charges. If we are
unable to re-book you on another departure, our sole obligation to
you is to refund your payment to us for the land portion and
Vacation Protection Plan (unless you have filed a claim), which
refund shall constitute a full settlement. We assume no
responsibility for any losses incurred by you on account of
non-refundable air tickets or otherwise.
