1. How do I book my Adventures by Disney vacation?
If you are in the United States, please call (866) 972-6244 to speak
to our Adventure Concierge Team or click
here to submit a request for an email quote.
2.
Do I need a passport, visa or other documents?
If you are a U.S. citizen, you will need
a valid passport to enter Italy and return to the United States.
• It must be valid six months beyond your intended stay and have 1-2
blank pages remaining.
• Allow yourself sufficient time to have your application processed
if you are applying for a new passport or renewing an expired
passport. Visit
www.state.gov for more details.
You do not need a visa to travel to Italy.
In addition, Guests 17 years of age or younger may be required to
show additional documentation when traveling with a single parent.
If you are not a U.S. citizen, please check with the Italian Embassy
at
www.ambwashingtondc.esteri.it for information on documentation
requirements.
Passport Services
You can apply for a passport through Passport Express Services,
Inc., a third party company servicing the travel industry (not
affiliated with The Walt Disney Company).
Click-here for more information or call Passport
Express at (888) 606-1888.
PLEASE NOTE: ADDITIONAL CHARGES WILL APPLY FOR
TELEPHONE CALLS made to access Passport Specialists at Passport
Express.
3. Do I need vaccinations to travel
to this country?
If you are a U.S. citizen, you do not need vaccinations to travel to
Italy. If you are not a U.S. citizen, please check your local
requirements on vaccinations for travel to Italy.
4. What airport do I fly into and out
of?
ARRIVAL: We will pick you up at Fiumicino-Leonardo da Vinci
International Airport (FCO) in Rome. Your flight should arrive no
later than 1:00 p.m.
DEPARTURE: At the end of the adventure, we will transfer you
to Marco Polo Venice International Airport (VCE) for your return
flight home. Your flight can depart anytime after breakfast.
5. Are transfers included if I arrive
or depart from different locations or at different times from the
itinerary?
No. Transfers are only included from the specified arrival/departure
airports and hotels. For the Viva Italia trip, transfers are
included from Fiumicino-Leonardo da Vinci International Airport (FCO)
in Rome to the Bernini Bristol Palace Hotel on your arrival day. On
your departure day, transfers are included from the Hotel Dei Dogi
to the Marco Polo Venice International Airport (VCE).
6. Can I extend my vacation beyond
the Adventures by Disney itinerary?
Yes, you may stay in Italy before or after our itinerary. Extended
stays are available at special rates if booked through Adventures by
Disney Travel Services, Inc. in conjunction with a land package and
cannot be combined with any other offer. Please contact a Concierge
Agent for further information.
7. How will our group travel between
destinations?
Your group will travel by luxury motor coach and Eurostar train
between destinations in Italy.
8. What is the climate like?
During the summer months, the weather in Italy is warm, with highs
during the day at 90 degrees Fahrenheit, and around 60 degrees at
night. You can expect sunshine and very little rainfall.
9. How strenuous are the activities?
While this adventure is not considered physically strenuous, most
days will include two or more hours of city walking, often on uneven
cobblestone streets. While nearly all of the trip's featured
activities are gentle if examined separately, the full range of
activities requires a moderate amount of stamina in order to get the
most of your vacation.
10. What ages are appropriate for
this adventure?
While we welcome children ages 4 and up at the time of travel to
discover the stories of the world with us, we recommend that
children be at least 6 years old at the time of travel on our Viva
Italia trip. This is based on several factors, such as flight time
and jet lag, time zone differences in the destination, duration of
the vacation, extended hours of daily activity programming and
amount of physical activity (e.g., walking) involved. Because each
child is different, call a Concierge Agent to discuss whether this
is the right trip for your little ones.
11. What type of meals are served on
this Adventures by Disney Trip?
Typically, breakfast is served each morning in buffet style and
offers a variety of dishes. Dinners and lunches usually include
fish, meat, and pasta or rice entrées; vegetables and salad; and
desserts and fruit. Some included meals on this trip are served
buffet style while others offer a limited-choice menu. Given the
nature of group travel, we regret that á la carte menu choices may
not always be available. Children-friendly choices are available at
all meals. Menu items are subject to change due to the availability
and seasonality of foods. In order to allow you and your family time
to enjoy meals by yourselves, there are a few meals that are not
included in the itinerary. These meals have been planned in
locations where you have many dining options available. If you have
any questions or concerns about dining at any time during your
vacation, your Adventure Guides will be happy to assist you.
12. Is alcohol included with meals?
Alcoholic beverages are typically not included with your scheduled
meals. However, you may purchase them at your own expense.
13. Can you accommodate special
dietary needs?
Adventures by Disney will make a reasonable effort to
accommodate some special dietary needs at no additional charge.
Unfortunately, we may not be able to accommodate all special dietary
needs requested, including a guarantee that food is prepared in a
nut-free environment. Please contact a Concierge Agent in advance of
your departure to advise us of your needs.
14. Is this itinerary appropriate for
travelers with special needs?
Please note that this vacation includes activities that present
certain challenges to Guests with special needs. It is strongly
recommended that persons requiring assistance be accompanied by a
companion who is capable of and totally responsible for providing
assistance. Neither Adventures by Disneynor its suppliers
may physically lift or assist Guests onto transportation vehicles.
Contact a Concierge Agent to discuss your needs.
15. What is the language and currency
of this destination?
While the primary language of Italy is Italian, many people speak
some English. The unit of currency in Italy is the Euro (EUR). U.S.
dollars are not accepted at hotels, shops, or restaurants, but ATM
machines are available in most places along your adventure to obtain
cash in the local currency. Most hotels and restaurants accept major
credit cards or debit cards in addition to travelers checks. Your
Adventure Guide can help you with any currency issues or language
barriers.
16. Are tips included?
Adventures by Disney has taken care of certain tips and
gratuities for all included meals and activities such as tips for
porters, housekeepers, drivers, activity providers, local experts,
and dining room staff for included meals.
Adventure Guide Gratuities: Gratuities for your Adventures
Guides are not included. If you feel that your Adventure Guides have
provided excellent service, we suggest the following discretionary
gratuity: Per Guest/Per Adventure Guide/Per Day - $5-$8 USD.
For example:
• For a 9-day adventure, the Adventure Guide gratuity per guest, per
Adventure Guide: $45-$72 USD.
• For a family of 4 for a 9-day adventure: $180-$288 USD per
Adventure Guide. For 2 Guides, this is a total of: $360-$576 USD.
Adventure Guides accept local currency,
U.S. dollars, and travelers checks.
17. What if Adventures by Disney
cancels the adventure prior to departure?
Adventures by Disney reserves the right to cancel or reschedule an
adventure at any time for any reason, such as if there are too few
Guests or if the quality of the trip or the safety of the Guests
would, in our opinion, be compromised, such as may result from
unforeseen circumstances (acts of God) or other circumstances beyond
Adventures by Disney's control.
If you purchase air travel through Adventures by Disney Travel
Services, Inc.: If you purchase air travel through us and we cancel
your adventure prior to its scheduled start date, we will attempt to
re-book you on another departure of the same adventure during the
same season, subject to availability, and we will bear any resulting
airline re-booking charges. If we are unable to re-book you on
another departure, we will issue a full refund of all monies paid by
you to us for the canceled adventure, including land package,
airfare and Vacation Protection Plan (unless you have filed a
claim), which refund shall constitute a full settlement.
If you do not purchase air travel through Adventures by Disney
Travel Services, Inc.: If you do not purchase air travel through us
and we cancel your adventure prior to its scheduled start date, we
will attempt to re-book you on another departure of the same
adventure during the same season, subject to availability; however,
you will bear any resulting airline re-booking charges. If we are
unable to re-book you on another departure, our sole obligation to
you is to refund your payment to us for the land portion and
Vacation Protection Plan (unless you have filed a claim), which
refund shall constitute a full settlement. We assume no
responsibility for any losses incurred by you on account of
non-refundable air tickets or otherwise.
