1. How do I book my Adventures by Disney vacation?
If you are in the United States, please call (866) 972-6244 to speak
to our Adventure Concierge Team or click
here to submit a request for an email quote.
2.
Do I need a passport, visa or other documents?
U.S. Guests 18 and over are required to
present valid and unexpired government-issued photo identification
(i.e., driver's license or passport) for air travel, and it may be
necessary to present identification at other times during the trip.
In addition, Guests 17 years of age or younger may be required to
show additional documentation when traveling with a single parent.
If you are not a U.S. citizen, please check with the U.S Department
of State at
www.state.gov/travelandbusiness for information on documentation
requirements.
3. What airport do I fly into and out
of?
ARRIVAL: You will fly into Reno
International Airport (RNO) in Reno, Nevada on your arrival day.
Your flight should arrive no later than 2:00 p.m.
DEPARTURE: On the final day of the itinerary, you will fly out of
San Francisco International Airport (SFO) for your return flight
home. You can depart at any time.
4. Are transfers included if I arrive
or depart from different locations or at different times from the
itinerary?
No. Transfers are only included from the
specified arrival/departure airports and hotels. For Northern
California, transfers are included from the Reno International
Airport (RNO) in Reno, Nevada to the Resort at Squaw Creek on your
arrival day. On your departure day, transfers are available from The
Sir Francis Drake Hotel (or the St. Regis Hotel) to the San
Francisco International Airport (SFO).
5. Can I extend my vacation beyond
the Adventures by Disney itinerary?
Yes, you may stay in San Francisco after
our itinerary. Extended stays at the same hotel are available at
special rates if booked through Adventures by Disney Travel
Services, Inc. in conjunction with a land package and cannot be
combined with any other offer. Please contact a Concierge Agent for
further information.
6. How will our group travel between
destinations?
During the adventure, transportation is
provided by motor coach.
7. What is the climate like?
During the summer months of June through
September, temperatures in the day average between 80-90 degrees
Fahrenheit (27-32 degrees Celsius), and dip down to 60 degrees
Fahrenheit (16 degrees Celsius) at night. In the summer, the weather
is generally sunny and clear, with occasional rain showers.
8. How strenuous are the activities?
This is an active trip with most
activities being easy to moderate. Lake Tahoe activities include a
float trip down the Truckee River. In Yosemite National Park, Guests
will have the opportunity to take guided walks, ride horseback and
bike ride through the valley (mostly traffic-free). Guests on the
Signature Departures will also enjoy a lesson in rock climbing. San
Francisco activities include a moderately strenuous bike ride to the
Golden Gate Bridge (mostly traffic-free). Temperatures may be hot
and often humid, so bring cool clothing and a hat. While nearly all
of the trip's featured activities are gentle if enjoyed separately,
the full range of activities requires a moderate amount of stamina
in order to get the most out of your vacation.
9. What ages are appropriate for
this adventure?
While we welcome children ages 4 and up
on our Northern California trip, we recommend that children be at
least 6 years old at the time of travel. This recommendation is
based on several factors, such as duration of the vacation, extended
hours of daily activity programming, and amount of physical activity
(e.g., walking, hiking, rafting, horseback riding, biking). Because
each child is different, call a Concierge Agent to discuss whether
this is the right trip for your kids.
10. Are there age, height, and weight
restrictions for certain activities?
For horseback riding, there is a maximum
weight of 225 pounds (102 kilograms), a minimum age 7 years old and
a minimum height of 44 inches (112 centimeters).
11. What type of meals are served on
this Adventures by Disney Trip?
Typically, breakfast is served each
morning in buffet style and offers a variety of dishes. Dinners and
lunches usually include fish, meat, and pasta or rice entrées;
vegetables and salad; and desserts and fruit. Some included meals on
this trip are served buffet style while others offer a
limited-choice menu. Given the nature of group travel, we regret
that á la carte menu choices may not always be available.
Children-friendly choices are available at all meals. Menu items are
subject to change due to the availability and seasonality of foods.
In order to allow you and your family time to enjoy meals by
yourselves, there are a few meals that are not included in the
itinerary. These meals have been planned in locations where you have
many dining options available. If you have any questions or concerns
about dining at any time during your vacation, your Adventure Guides
will be happy to assist you.
12. Is alcohol included with meals?
Alcoholic beverages are typically not
included with your scheduled meals; however, you may purchase them
at your own expense.
13. Can you accommodate special
dietary needs?
Adventures by Disney will make a
reasonable effort to accommodate some special dietary needs at no
additional charge. Unfortunately, we may not be able to accommodate
all special dietary needs requested. Please contact a Concierge
Agent in advance of your departure to advise us of your needs.
14. Is this itinerary appropriate for
travelers with special needs?
Please note that this vacation includes activities that present
certain challenges to Guests with special needs. It is strongly
recommended that persons requiring assistance be accompanied by a
companion who is capable of and totally responsible for providing
assistance. Neither Adventures by Disney nor its suppliers may
physically lift or assist Guests onto transportation vehicles.
Contact a Concierge Agent to discuss your needs.
15. Are tips included?
Adventures by
Disney has taken care of certain tips and gratuities for all
included meals and activities such as tips for porters,
housekeepers, drivers, activity providers, local experts and dining
room staff for included meals.
Adventure Guide Gratuities: Gratuities for your Adventures
Guides are not included. If you feel that your Adventure Guides have
provided excellent service, we suggest the following discretionary
gratuity: Per Guest/Per Adventure guide/Per Day - $5-$8 USD.
For example:
For an 8-day adventure, the
Adventure Guide gratuity per Guest, per Adventure Guide: $40-$64
USD.
For a family of 4 for an 8-day
adventure: $160-$256 USD per Adventure Guide. For 2 Guides, this
is a total of: $320-$512 USD.
Adventure Guides accept cash and
travelers' checks.
16. What if Adventures by Disney
cancels the adventure prior to departure?
Adventures by Disney reserves the right to cancel or reschedule an
adventure at any time for any reason, such as if there are too few
Guests or if the quality of the trip or the safety of the Guests
would, in our opinion, be compromised, such as may result from
unforeseen circumstances (acts of God) or other circumstances beyond
Adventures by Disney's control.
If you purchase air travel through Adventures by Disney Travel
Services, Inc.: If you purchase air travel through us and we cancel
your adventure prior to its scheduled start date, we will attempt to
re-book you on another departure of the same adventure during the
same season, subject to availability, and we will bear any resulting
airline re-booking charges. If we are unable to re-book you on
another departure, we will issue a full refund of all monies paid by
you to us for the canceled adventure, including land package,
airfare and Vacation Protection Plan (unless you have filed a
claim), which refund shall constitute a full settlement.
If you do not purchase air travel through Adventures by Disney
Travel Services, Inc.: If you do not purchase air travel through us
and we cancel your adventure prior to its scheduled start date, we
will attempt to re-book you on another departure of the same
adventure during the same season, subject to availability; however,
you will bear any resulting airline re-booking charges. If we are
unable to re-book you on another departure, our sole obligation to
you is to refund your payment to us for the land portion and
Vacation Protection Plan (unless you have filed a claim), which
refund shall constitute a full settlement. We assume no
responsibility for any losses incurred by you on account of
non-refundable air tickets or otherwise.
