1. How do I book my Adventures by Disney vacation?
If you are in the United States, please call (866) 972-6244 to speak
to our Adventure Concierge Team or click
here to submit a request for an email quote.
2.
Do I need a passport, visa or other documents?
If you are a U.S. citizen, you will need
a valid passport to enter Peru and return to the United States and
do not need a visa to travel to Peru. Your passport must be valid
six months beyond your intended stay and have 1-2 blank pages
remaining. Allow yourself sufficient time to have your application
processed if you are applying for a new passport or renewing an
expired passport – refer to
www.state.gov
for further details. If you are not a U. S. citizen, please check
your local documentation requirements for travel to Peru.
In addition, guests 17 years of age or younger may be required to
show additional documentation when traveling with a single parent.
If you are not a U.S. citizen, please check with the Peruvian
Embassy or Consulate at
www.peruvianembassy.us for information on documentation
requirements.
Passport Services
You can apply for a passport through Passport Express Services,
Inc., a third party company servicing the travel industry (not
affiliated with The Walt Disney Company).
Click-here for more information or call Passport
Express at
(888) 606-1888.
PLEASE NOTE: ADDITIONAL CHARGES WILL APPLY FOR
TELEPHONE CALLS made to access Passport Specialists at Passport
Express.
3. Do I need vaccinations to travel
to this country?
Vaccinations to travel to the areas of Peru that are a part of the
Adventures by Disney itinerary are not required if you are going to
Peru from the U.S. (If you extend your stay to other parts of Peru,
you are advised to consult
www.cdc.gov.)
If you are not a U.S. citizen, please check your local requirements
on vaccinations for travel to Peru.
4. What airport do I fly into and out
of?
We will pick you up at the Lima International Airport (LIM) on your
arrival day. You may arrive at any time on the arrival day and we
will meet you at the airport accordingly. At the end of your
adventure, we will transfer you back to the Lima International
Airport (LIM). In order to enjoy the farewell lunch and festivities,
your flight should not leave earlier than 7:00 p.m. on Day 8 or you
may choose to depart the hotel anytime up until hotel check-out time
on Day 9.
5. Are transfers included if I arrive
or depart from different locations or at different times from the
itinerary?
No. Transfers are only included from the specified arrival/departure
airports and hotels. For Peru, transfers are included from the Lima
International Airport (LIM) in Lima to the Casa Andina Private
Collection Hotel on your arrival day. On your departure day,
transfers are included from the Casa Andina Private Collection Hotel
back to the Lima International Airport (LIM).
6. Can I extend my vacation beyond
the Adventures by Disney itinerary?
Pre/post stays are not available for Peru, please contact a
Concierge Agent should you have further questions.
7. How will our group travel between
destinations?
You will travel round trip by a commercial airline between Lima and
Cusco. Travel from Cusco to the Sacred Valley and other nearby sites
will be by motor coach. Machu Picchu is reached by train and motor
coach.
8. What is the climate like?
In Peru, the months of June-September (the South American winter)
are referred to as "the dry season." The areas visited in this
itinerary are generally clear and sunny. Although weather might
vary, Peru generally has the following climate conditions:
Lima (sea level)
June - October average
temperatures: Highs in the mid to high 60s, lows in the high 50s
to low 60s.
Sacred Valley and Cusco
(approximately 9,000' and 11,000' respectively)
June - October average
temperatures: Highs in the mid 70s, lows in the high 30s to low
40s.
September and October:
Occasional rain showers, averaging 7 days of rain per month.
9. Should I be concerned about
altitude?
Most of this adventure takes place at
altitudes ranging from 8,000 feet above sea level to 11,200 feet
above sea level. Cusco is located at about 11,200 feet above sea
level. Because the adventure starts in the lower Sacred Valley
(9,200 ft) and Machu Picchu (8,000 ft), you have a chance to get
slightly acclimated before you reach the higher elevation of Cusco.
Altitude does affect some people. Individuals may initially
experience some shortness of breath and heart pounding. Other
symptoms include: headaches, loss of appetite, nausea and feeling
weak and dizzy. Generally, the effects of altitude sickness are
mitigated by drinking lots of water, resting periodically, avoiding
alcohol and eating lightly. We strongly encourage you to consult
with your physician to determine if this adventure is appropriate
for you and whether prescription medications to prevent altitude
sickness might benefit you.
10. How strenuous are the activities?
This is an active journey that includes walking through Inca ruins,
on uneven surfaces, up and down irregular stairs and on cobblestone
streets. Rafting on the Urubamba River (Class 2) is considered
gentle. Bear in mind that most of the trip is at altitudes between
8,000 - 11,000 feet above sea level. The itinerary has been created
purposely with the highest altitude (Cusco) towards the end of the
adventure. While nearly all of the trip's featured activities are
gentle if examined separately, the full range of activities requires
a moderate amount of stamina in order to get the most of your
vacation.
11. What ages are appropriate for
this adventure?
While we welcome children ages 4 and up at the time of travel to
discover the stories of the world with us, we recommend that
children be at least 8 years old at the time of travel on our Sacred
Valleys and Incan Cities trip. This is based on several factors,
such as flight time and jet lag, time zone differences in the
destination, duration of the vacation, high altitude at the
destination, extended hours of daily activity programming, number of
internal transports between experiences, potential for extreme
temperatures in the summer months, and amount of physical activity
(e.g., walking on uneven surfaces, up and down stairs, and
cobblestone sidewalks) involved. Because each child is different,
call a Concierge Agent to discuss whether this is the right trip for
your kids.
12. What type of meals are served on
this Adventures by Disney Trip?
Typically, breakfast is served each morning in buffet style and
offers a variety of dishes. Dinners and lunches usually include
fish, meat, and pasta or rice entrées; vegetables and salad; and
desserts and fruit. Some included meals on this trip are served
buffet style while others offer a limited-choice menu. Given the
nature of group travel, we regret that á la carte menu choices may
not always be available. Children-friendly choices are available at
all meals. Menu items are subject to change due to the availability
and seasonality of foods. In order to allow you and your family time
to enjoy meals by yourselves, there are a few meals that are not
included in the itinerary. These meals have been planned in
locations where you have many dining options available. If you have
any questions or concerns about dining at any time during your
vacation, your Adventure Guides will be happy to assist you.
13. Is alcohol included with meals?
Alcoholic beverages are typically not included with your scheduled
meals. However, you may purchase them at your own expense.
14. Can you accommodate special
dietary needs?
Adventures by Disney will make a reasonable effort to
accommodate some special dietary needs at no additional charge.
Unfortunately, we may not be able to accommodate all special dietary
needs requested, including a guarantee that food is prepared in a
nut-free environment. Please contact a Concierge Agent in advance of
your departure to advise us of your needs.
15. Is this itinerary appropriate for
travelers with special needs?
Please note that this vacation includes activities that present
certain challenges to Guests with special needs. It is strongly
recommended that persons requiring assistance be accompanied by a
companion who is capable of and totally responsible for providing
assistance. Neither Adventures by Disneynor its suppliers
may physically lift or assist Guests onto transportation vehicles.
Contact a Concierge Agent to discuss your needs.
16. What is the language and currency
of this destination?
Language
The primary language spoken in Peru is Spanish. You will also hear
the indigenous language of Quechua spoken in the Cusco area. Your
Adventure Guide can help you with any language issues.
Currency
The monetary currency in Peru is the Nuevo Sol, though many
businesses accept American dollars. In cities, ATM machines are
available to obtain cash in the local currency, and credit or debit
cards are usually accepted. ATMs are scarce in the Sacred Valley, so
guests should be sure to obtain some local currency upon arrival in
Lima -- the airport has convenient exchange booths in the baggage
claim area. On Day 2, you will not have an opportunity to visit an
ATM in Lima as you will fly directly to Cusco in the morning. No
ATMs are available in the Sacred Valley and ATMs/ banks are not
available until Day 6 in Cusco.
17. Are tips included?
Adventures by Disney has pre-paid certain tips and gratuities
for you such as tips for porters, housekeepers, drivers, activity
providers, local experts, and dining room staff for included meals.
On Your Own Dining Gratuities: When eating at a restaurant, a
gratuity is usually included in the bill. If you feel you have
received exceptional service, you may leave an additional gratuity.
Many choose to simply "round up.".
Adventure Guide Gratuities: Gratuities for your Adventures
Guides are not included. If you feel that your Adventure Guides have
provided excellent service, we suggest the following discretionary
gratuity: Per Guest/Per Adventure guide/Per Day - $5-$8 USD.
For example:
• For a 9-day adventure, the Adventure Guide gratuity per guest,
per Adventure Guide: $45-$72 USD.
• For a family of 4 for a 9-day adventure: $180-$288 USD per
Adventure Guide. For 2 Guides, this is a total of: $360-$576 USD.
Adventure Guides accept local currency, U.S. dollars, and travelers'
checks.
18. What if Adventures by Disney
cancels the adventure prior to departure?
Adventures by Disney reserves the right to cancel or reschedule an
adventure at any time for any reason, such as if there are too few
Guests or if the quality of the trip or the safety of the Guests
would, in our opinion, be compromised, such as may result from
unforeseen circumstances (acts of God) or other circumstances beyond
Adventures by Disney's control.
If you purchase air travel through Adventures by Disney Travel
Services, Inc.: If you purchase air travel through us and we cancel
your adventure prior to its scheduled start date, we will attempt to
re-book you on another departure of the same adventure during the
same season, subject to availability, and we will bear any resulting
airline re-booking charges. If we are unable to re-book you on
another departure, we will issue a full refund of all monies paid by
you to us for the canceled adventure, including land package,
airfare and Vacation Protection Plan (unless you have filed a
claim), which refund shall constitute a full settlement.
If you do not purchase air travel through Adventures by Disney
Travel Services, Inc.: If you do not purchase air travel through us
and we cancel your adventure prior to its scheduled start date, we
will attempt to re-book you on another departure of the same
adventure during the same season, subject to availability; however,
you will bear any resulting airline re-booking charges. If we are
unable to re-book you on another departure, our sole obligation to
you is to refund your payment to us for the land portion and
Vacation Protection Plan (unless you have filed a claim), which
refund shall constitute a full settlement. We assume no
responsibility for any losses incurred by you on account of
non-refundable air tickets or otherwise.
