1. How do I book my Adventures by Disney vacation?
If you are in the United States, please call (866) 972-6244 to speak
to our Adventure Concierge Team or click
here to submit a request for an email quote.
2. What airport do I fly into and out
of?
ARRIVAL: On this itinerary, we will pick you up from Jackson
Hole Airport (JAC) upon your arrival. Your flight should arrive no
later than 4:00 p.m.
DEPARTURE: On the final day of the itinerary, we will transfer
you to Jackson Hole Airport (JAC). Your flight should leave no
earlier than 11:00 a.m.
3. Are transfers included if I arrive
or depart from different locations or at different times from the
itinerary?
No. Transfers are only included from the specified arrival/departure
airports and hotels. For the Quest for the West trip, transfers are
included from the Jackson Hole Airport (JAC) to the Wort Hotel on
your arrival day. On your departure day, transfers are available
from Brooks Lake Lodge to the Jackson Hole Airport (JAC).
4. Can I extend my vacation beyond
the Adventures by Disney itinerary?
Yes, you may stay in Wyoming before or after our itinerary. Extended
stays are available at special rates if booked through Adventures by
Disney Travel Services, Inc. in conjunction with a land package and
cannot be combined with any other offer. Please contact a Concierge
Agent for further information.
5. How will our group travel between
destinations?
During the adventure, transportation is provided by a motor coach
and a ferry for a lake crossing.
6. What is the climate like?
During the summer months of June through September, temperatures in
the day average between 70 and 80 degrees Fahrenheit, and dip down
to 40 degrees Fahrenheit at night. In the summer, the weather is
generally sunny and clear, with the occasional rain shower.
7. How strenuous are the activities?
While this adventure is not considered strenuous, the adventure
takes place at altitudes of approximately 6,300 feet to 9,500 feet.
This adventure includes whitewater rafting (Classes I-III),
horseback riding, and a hike in the Tetons National Park that
consists of a steady uphill ascent with an approximate 500'
elevation gain (and loss on the descent) on a surface of packed dirt
with occasional loose stones and exposed tree roots. One may choose
a shorter option on the same trail. Guests should feel comfortable
spending time exploring the outdoors. While nearly all of the trip's
featured activities are gentle if examined separately, the full
range of activities requires a moderate amount of stamina in order
to get the most of your vacation.
8. What ages are appropriate for
this adventure?
While we welcome children ages 4 and up at the time of travel to
discover the stories of the world with us, we recommend that
children be at least 5 years old at the time of travel on our Quest
for the West trip. This is based on several factors, such as high
altitude at destination and amount of physical activity (e.g.,
rafting, hiking, horseback riding) involved. Because each child is
different, call a Concierge Agent to discuss whether this is the
right trip for your kids.
9. What type of meals are served on
this Adventures by Disney Trip?
Typically, breakfast is served each morning in buffet style and
offers a variety of dishes. Dinners and lunches usually include
fish, meat, and pasta or rice entrées; vegetables and salad; and
desserts and fruit. Some included meals on this trip are served
buffet style while others offer a limited-choice menu. Given the
nature of group travel, we regret that á la carte menu choices may
not always be available. Children-friendly choices are available at
all meals. Menu items are subject to change due to the availability
and seasonality of foods. In order to allow you and your family time
to enjoy meals by yourselves, there are a few meals that are not
included in the itinerary. These meals have been planned in
locations where you have many dining options available. If you have
any questions or concerns about dining at any time during your
vacation, your Adventure Guides will be happy to assist you.
10. Is alcohol included with meals?
Alcoholic beverages are typically not included with your scheduled
meals. However, you may purchase them at your own expense.
11. Can you accommodate special
dietary needs?
Adventures by Disney will make a reasonable effort to accommodate
some special dietary needs at no additional charge. Unfortunately,
we may not be able to accommodate all special dietary needs
requested. Please contact a Concierge Agent in advance of your
departure to advise us of your needs.
12. Is this itinerary appropriate for
travelers with special needs?
Please note that this vacation includes activities that present
certain challenges to Guests with special needs. It is strongly
recommended that persons requiring assistance be accompanied by a
companion who is capable of and totally responsible for providing
assistance. Neither Adventures by Disney nor its suppliers may
physically lift or assist Guests onto transportation vehicles.
Contact a Concierge Agent to discuss your needs.
13. Are tips included?
Adventures by Disney has taken care of certain tips and
gratuities for all included meals and activities such as tips for
porters, housekeepers, drivers, activity providers, local experts,
and dining room staff for included meals.
Adventure Guide Gratuities:
Gratuities for your Adventures Guides are not included. If you feel
that your Adventure Guides have provided excellent service, we
suggest the following discretionary gratuity: Per Guest/Per
Adventure Guide/Per Day - $5-$8 USD. For example:
• For a 7-day adventure, the Adventure Guide gratuity per guest, per
Adventure Guide: $35-$56 USD.
• For a family of 4 for a 7-day adventure: $140-$224 USD per
Adventure Guide. For 2 Guides, this is a total of: $280-$448 USD.
Adventure Guides accept cash and
travelers checks.
14. What if Adventures by Disney
cancels the adventure prior to departure?
Adventures by Disney reserves the right to cancel or reschedule an
adventure at any time for any reason, such as if there are too few
Guests or if the quality of the trip or the safety of the Guests
would, in our opinion, be compromised, such as may result from
unforeseen circumstances (acts of God) or other circumstances beyond
Adventures by Disney's control.
If you purchase air travel through Adventures by Disney Travel
Services, Inc.: If you purchase air travel through us and we cancel
your adventure prior to its scheduled start date, we will attempt to
re-book you on another departure of the same adventure during the
same season, subject to availability, and we will bear any resulting
airline re-booking charges. If we are unable to re-book you on
another departure, we will issue a full refund of all monies paid by
you to us for the canceled adventure, including land package,
airfare and Vacation Protection Plan (unless you have filed a
claim), which refund shall constitute a full settlement.
If you do not purchase air travel through Adventures by Disney
Travel Services, Inc.: If you do not purchase air travel through us
and we cancel your adventure prior to its scheduled start date, we
will attempt to re-book you on another departure of the same
adventure during the same season, subject to availability; however,
you will bear any resulting airline re-booking charges. If we are
unable to re-book you on another departure, our sole obligation to
you is to refund your payment to us for the land portion and
Vacation Protection Plan (unless you have filed a claim), which
refund shall constitute a full settlement. We assume no
responsibility for any losses incurred by you on account of
non-refundable air tickets or otherwise.
