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Tag Archives: My Disney Experience app

New Digital Key Feature Coming Soon to My Disney Experience App

At Walt Disney World® Resort, they are always looking for ways to wow Guests with new technology that enhances their experience. The My Disney Experience app is a perfect example, with recently introduced features like mobile order and online check-in that are providing you with additional choices to make your vacation even more enjoyable and convenient. Today, they are unveiling another exciting app feature: a digital key.

Coming soon to Disney’s Wilderness Lodge, a new feature in the My Disney Experience app will allow Guests to quickly unlock their hotel room using a digital key on their mobile devices, providing them with another seamless room entry option that brings added ease and flexibility to their experience.

Guests can also use their digital key to unlock the hotel entrance gate and common area doors requiring a key, which may include pools, fitness centers, elevators and club level lounges. Arriving travel parties that have checked in online may even use their digital key to bypass the need to visit the front desk, giving them the opportunity to go directly to their room when it is ready and start their vacation even faster.

The feature represents the latest evolution of keyless room entry, which we began offering with the MagicBand, the unique all-in-one device that effortlessly connects the vacation choices you  make in My Disney Experience. You may use either or both options to enter their room during their stay.

So how does it work? To use their digital key, Guests can opt in and activate the feature on their check-in day through a brief set up process in the app. To enter their room, Guests tap the “Unlock Door” button and then simply hold their phone against the door lock. Check out the video below to see a sneak peek of the feature in action.

Bluetooth®-enabled mobile devices with the latest version of the My Disney Experience app are required to take advantage of a digital key for room entry. Be sure to remember to wear your MagicBand for all other uses including park entry, FastPass+ redemption, room charges and more.

Stay tuned for more information about the digital key feature and other future enhancements to the app.

Mobile Order Available at Pandora – The World of Avatar beginning May 27

Mobile Order Available at Pandora – The World of Avatar beginning May 27

As many of you know, a new food ordering service, Mobile Order, is debuting in Pandora – The World of Avatar at Disney’s Animal Kingdom.

Today, Disney is thrilled to let you know that Mobile Order will be available at the park’s Satu’li Canteen restaurant on opening day – May 27 – and then expanding to Pizzafari, Flame Tree Barbecue and Restaurantosaurus during the summer. And better yet, more Mobile Order fast casual and quick service locations across Walt Disney World Resort are on the way.

Mobile Order, which can be found in the My Disney Experience app, offers the added convenience of being able to place orders and purchase meals on-the-go. You select menu items, customize orders and pre-pay for meals during park visits – all within the app.

It’s easy to do. After you’ve placed your order and pre-pay in the app, and arrive at Satu’li Canteen, you’ll just tap the “I’m here” button. That will notify the kitchen to prepare your meal. When ready, you will be alerted through the app to pick up your meal at the designated window with the Mobile Order pick up sign.

You should know that during the initial launch period of Mobile Order, the only form of payment accepted will be by credit card. Anyone with special dietary restrictions, or those who want to use discounts or redeem dining plan entitlements must place their order with a cashier.

Here’s a look at Mobile Order in action:

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