Disney Cruise Line
Frequently Asked Questions
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Before You Leave
Home
We've Never Been On a Cruise. What Do We Need To Know? Answer
Should I Buy Travel Insurance? Answer
What Documentation Do I need To Bring? Answer
Should I bring cash? Credit cards? Foreign currency? Answer
What should I pack? Answer
I've heard reports about the stomach flu affecting passengers on cruise ships. What do I need to know? Answer
Dining
Onboard
What is Rotation Dining? Answer
What Time Is Dinner? Answer
What Should I Wear To Dinner? Answer
Is There a Romantic Restaurant just for adults? Answer
What About Breakfast and Lunch? Answer
Is room service available? Answer
I'm on a special diet. Can I get it on board? Answer
What is the policy on alcoholic beverages? Answer
What is the policy for charging for beverages? Answer
Services and
Amenities
Do I need an electrical converter? Answer
What if I run out of film? Answer
What can we buy? Answer
Did you say there's a spa on the ship? Ahhh! Lead me to it! Answer
Is there laundry service? Answer
Can I bring visitors on board the ship? Answer
Help! I'm really confused about tipping!? Answer
Will we get to see Disney characters on board? Answer
What about babysitting? Answer
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At Sea
Can I call home from the ship? Answer
What's an Assembly Drill - and do I have to go? Answer
There's so much to do on the ship! How will I know what's going on when? Answer
Is there children's programming on board? Answer
Can I work away from home? (Business Services) Answer
What if someone gets sick? Answer
Are there limits to the amount of duty-free merchandise that I may bring into the U.S. from the Bahamas? Answer
Are there limits to the amount of duty-free merchandise that I may bring into the U.S. from the Eastern Caribbean? Answer
Are there limits to the amount of duty-free merchandise that I may bring into the U.S. from the Western Caribbean? Answer
Could the Ports of Call ever change unexpectedly? Answer
Can I bring coolers and food onboard? Answer
Why is Disney Cruise Line® longer allowing children in diapers into your pools and spas? Answer
In Ports-of-Call
How long do we stay in port? Answer
How do I get on and off the ship when it docks at ports? Answer
Do I have to book excursions in advance? Answer
Are meals served on excursions? Answer
Are there things to do on shore if I'm not on an excursion? Answer
Are there limits to the amount of duty-free merchandise that I may bring into the U.S. from the Bahamas? Answer
Are there limits to the amount of duty-free merchandise that I may bring into the U.S. from the Western Caribbean? Answer
Are there limits to the amount of duty-free merchandise that I may bring into the U.S. from the Eastern Caribbean? Answer
How do I declare purchases with U.S. Customs? Answer
Are duty-free third-party deliveries allowed in ports of call? Answer
Guests with
Disabilities
Are there wheelchair-accessible staterooms available? Answer
Are there wheelchair-accessible staterooms available? Answer
How can I receive more information about accommodations for Guests with disabilities? Answer
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Before You
Leave Home
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1. We've Never Been
On a Cruise. What Do We Need To Know?
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First, relax -
that's the point of your vacation. With Disney
Cruise Line®, you'll find your ticketing, air
transportation and transfers (if you choose our
air program), your stateroom accommodations,
meals and entertainment on board have all been
arranged. All you need to do is pack - and you
don't need to bring much, because the atmosphere
is casual and informal. And if necessary, you
can purchase almost anything you need right on
board. |
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2. Should I Buy
Travel Insurance? |
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We strongly recommend the purchase of the Disney
Cruise Vacations Protection Plan that provides
baggage, trip cancellation/interruption and
medical expense coverage for your vacation.
Remember, most major medical policies do not
provide coverage outside the U.S. |
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3. What
Documentation Do I need To Bring?
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All U.S. and Canadian citizens must travel with
proof of citizenship, which is a valid passport,
or certified birth certificate with a picture
identification, or a certified naturalization
certificate with a picture identification.
Acceptable forms of picture identification are
state or provincial driver's license with a
picture, or federal, state, province or local
government photo I.D. card. Children 17 and
under who are U.S. or Canadian citizens are only
required to have proof of citizenship, excluding
picture identification.
All guests who are
non-U.S. citizens residing in the United States
will be required to travel with their Alien
Registration Card (Green Card) and valid
passports. All other guests must have valid
passports and necessary visas at time of
embarkation. Travel documents required
throughout the vacation are the responsibility
of the guest. Please consult with your travel
agent, government agencies, embassies or
consulates to determine documentary
requirements.
Any guest
traveling without proper documentation will not
be allowed to board the vessel and no refund of
cruise fare will be issued.
For all non-U.S.
citizens including Canadian citizens, travel
documents will be collected at check-in by a
Disney Cruise Line® representative and a
passport/Alien Resident Card receipt will be
issued for presentation to Immigration
Inspectors upon return to Port Canaveral.
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4. Should I bring
cash? Credit cards? Foreign currency?
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Transactions aboard the ship are in U.S.
dollars. In The Bahamas and the Caribbean, U.S.
dollars and major credit cards are accepted
almost everywhere. But you won't need much cash
(except for shoreside purchases), because Disney
Cruise Line® has a convenient "cash-free" system
on board the ship. When you arrive at the Walt
Disney World® Resort or at the Disney Cruise
Line® Terminal at Port Canaveral, your signature
will be requested for check-in. At this time you
may also present a credit card (American
Express®, MasterCard®, Visa®, Discover Card®,
Diner's Club®, Japanese Credit Bureau or The
Disney Credit Card) which will give you charging
privileges at both the Walt Disney World® Resort
and aboard the ship. Any purchases on the ship,
including beverage services, spa, salon
services, photography, medical and laundry
services, purchases from our retail shops,
gratuities and any item of service of a personal
nature must be charged to your room. All charges
must be settled before your Resort departure and
debarkation from the ship by cash, travellers
checks, Disney Dollars or by the credit cards
mentioned above. (Any other expenses are payable
on demand.) Note: Credit card payments are
subject to credit clearance. |
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5. What should I
pack? |
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In short, the less the better. The Walt Disney
World® Resort and Disney Cruise Line® offer a
casual, informal resort atmosphere. During the
summer months, lightweight shorts, slacks,
sundresses, jeans and tops are all appropriate
daytime attire in The Bahamas, the Caribbean and
Central Florida. In the winter, a light jacket,
sweater and socks may be needed for cooler days
and nights. Bring comfortable shoes - like
boatshoes, sandals, or sneakers. And don't
forget swimwear, sunglasses, a sunhat or visor
and sunscreen - especially for the kids.
Shipboard evening
attire for the Animator's Palate and Parrot Cay
dining rooms is casual. Button-down, open-collar
shirts or polo shirts and slacks are recommended
for men. Pants and a blouse or a casual dress
are appropriate for ladies. For Lumiére's and
Triton's restaurants and our adult-only
alternative dinner restaurant, Palo, it is
suggested that men wear jackets, or a
button-down shirt and tie, and ladies wear
dresses or pantsuits. We kindly request that no
shorts, T-shirts or jeans be worn in any of our
restaurants in the evening.
Aboard the
7-Night Caribbean Cruise there is one evening
dinner which requires more formal or
"black-tie-optional" attire. Tuxedo rentals are
available in advance for this special dinner.
For those guests sailing on our 7-night cruise,
we will celebrate the spirit of the Caribbean
with a special deck party. You are invited to
join in the fun by wearing festive island wear
including colorful shirts, dresses, shorts or
pants.
Also remember to
bring prescription medicines in original
containers, an extra pair of glasses or contact
lenses and your camera. Of course, if you do
forget something, you can buy it on board.
Please note that strollers are available for
rental on board.
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6. I've heard
reports about the stomach flu affecting
passengers on cruise ships. What do I need to
know? |
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Stomach flu-like symptoms have recently been
reported on cruise ships. There have also been
similar reports of the stomach flu throughout
North America and Europe. The Center for Disease
Control (CDC) has conducted extensive lab tests
on cruise ships and determined the stomach flu
has been passed through person-to-person contact
and is not tied to food or water aboard. In
fact, a flu bug going around a cruise ship is no
different than one being passed around a school
or office building. Nevertheless, guests aboard
our ships will observe precautionary measures
being taken to promote their well-being. For
more information, please call 1-800-951-3532. |
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At Sea
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7. Can I call home
from the ship? |
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You can direct dial
anywhere in the world right from your stateroom.
Ship-to-shore rates apply and will be posted in
your stateroom. |
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8. What's an
Assembly Drill - and do I have to go?
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Everyone on board the ship must participate in a
compulsory safety drill before departure to
comply with Coast Guard and international safety
regulations. All passengers are required to
attend. |
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9. There's so much
to do on the ship! How will I know what's going
on when? |
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On your cruise, you can Discover Uncharted
Magic™ of your own. A complete listing of all
activities, adventures and entertainment will be
available upon arrival in your stateroom. Guest
Services and the programming counselors will be
happy to assist you to develop a customized
itinerary for your one-of-a-kind voyage. |
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10. Is there
children's programming on board?
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Of course! Supervised children's programs and
activities are available on the ship from 9:00
a.m. to midnight for children ages 3-12.
Children must be age 3 and potty trained in
order to participate. Children must be able to
interact comfortably within our
counselor-to-child ratio groups of 1:15 (ages
3-4) and 1:25 (ages 5-12) and within our
established age groupings of 3-4, 5-7, 8-9,
10-12. Disney Cruise Line® is unable to provide
one-on-one care. A child who shows symptoms of
physical illness such as fever, vomiting or
diarrhea or who becomes disruptive within the
group may be excluded from participation.
Parents sign their children in and out of the
programs. Events have been designed for teens as
well, ages 13-17. Teens do not need to be signed
in and out by parents. There is no additional
charge for these planned events. |
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11. Can I work away
from home? (Business Services) |
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Disney Cruise Line® knows how important it is
for business people, even when they are on
vacation, to keep in touch with responsibilities
at the office. You'll find a full range of
business services at the Walt Disney World
Resort and on board the ship available for an
additional charge, including facsimile
transmission, copies, and AV equipment when
booked prior to embarkation. On the ship,
ship-to-shore calling rates apply. |
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12. What if someone
gets sick? |
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For your convenience, a physician and nurse are
on call 24 hours a day to provide basic medical
services on every cruise. The physician and
nurse are employed by a company independent from
Disney Cruise Line. But please keep in mind that
a child who shows symptons of physical illness
such as fever, vomiting, diarrhea, unexplained
rashes or discharge from the nose or eyes may be
excluded from participation in programming as
well as from babysitting services in Flounder's
Reef Nursery. Standard prevailing fees will be
charged for all physician and nurse services. If
you require any prescription drug, be sure to
bring an adequate supply in its original
container. You should keep it in your carry-on
luggage so it is easily at hand. |
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13. Are there limits
to the amount of duty-free merchandise that I
may bring into the U.S. from the Bahamas?
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You'll find lots of exciting duty-free shopping
right on board in our shops as well as on shore
in Nassau! Each U.S. resident aboard Disney
Cruise Line returning from The Bahamas to the
U.S. can bring back up to U.S. $600 worth of
duty-free merchandise (retail price) per Guest,
provided at least $200 of the allotment is
purchased in The Bahamas. Each Guest 21 years of
age and older is limited to (2) liters of
alcohol, of which one (1) liter (33.8 ounces)
must be produced in The Bahamas. 200 cigarettes
and up to 100 cigars (excluding Cuban cigars).
These limits are mandated by U.S. law and are
subject to change. |
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14. Are there limits
to the amount of duty-free merchandise that I
may bring into the U.S. from the Eastern
Caribbean? |
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There sure are. Each U.S. resident aboard Disney
Cruise Line returning from the Caribbean to the
U.S. can bring back up to $1,200 per traveler.
However, no more than $400 in purchases can be
made on board the ship, on Castaway Cay or on
St. Maarten, allowing $800 worth of purchases
from St. Thomas. Or, the entire $1,200 allowance
may be used on purchases from St. Thomas alone.
Each Guest 21 years of age or older is limited
to: (5) liters of alcohol (Only one liter can be
acquired in St. Maarten or on the ship, with an
additional four liters being exempt if purchased
on St. Thomas providing at least one liter is
produced in the U.S. Virgin Islands): (5)
cartons of cigarettes (Only one carton can be
acquired in St. Maarten or on ths ship, with an
additional four cartons being exempted if
purchased on St. Thomas): 100 cigars (excluding
Cuban cigars). These limits are mandated by U.S.
law and are subject to change. |
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15. Are there
limits to the amount of duty-free merchandise
that I may bring into the U.S. from the Western
Caribbean? |
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The exemption per person for returning residents
is $400 per person. This amount may be grouped
from the ship, Grand Cayman, or Cozumel. An
additional $200 is allowed from Castaway Cay, or
a total of $600 may be purchased in Castaway
Cay. Each person 21 years of age or older may
acquire (1) liter of alcohol; 100 cigars
(excluding Cuban cigars) AND 200 cigarettes duty
free. These limits are mandated by U.S. law and
are subject to change. |
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16. Could the
Ports of Call ever change unexpectedly? |
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Very rarely. Disney
Cruise Line® only diverts from thier scheduled
Ports in cases of extreme weather (such as
hurricanes) or during other circumstances that
may challenge safety. When time permits, they
always try to alert Guests to possible Port
changes prior to sailing. |
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17. Can I bring
coolers and food onboard? |
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Coolers are not permitted except for those
needed for medications, baby food, or items
related to dietary constraints. Items must be
pre-packaged, un-opened, and do NOT require any
food prep from the kitchen. Coolers filled with
personal items (e.g. soda, chips, candy, etc.)
may NOT be brought onboard. Homemade items or
pre-cooked items purchased on the way to the
ship will not be allowed to be brought aboard.
Also, open bags or containers of snacks items
should not be brought aboard ship. All items
will need to be stored in the stateroom. The
ship's storage and/or refrigeration is not
available to use. |
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18. Why is Disney
Cruise Line®
longer allowing children in diapers into your
pools and spas? |
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The United States Public Health Service requires
that only children who are toilet trained be
permitted to enter swimming pools and spas on
board cruise ships. For the safety of our
guests, Disney Cruise Line® is taking every
precaution to inform them of these USPHS
requirements. |
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Dining
Onboard
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19. What is Rotation
Dining? |
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Cruises are famous for great food, but only
Disney Cruise Line® features three spectacular
main restaurants where dining is a total
artistic experience: Animator's Palate, Parrot
Cay, Lumiére's (Disney Magic), and Triton's
(Disney Wonder).
Each evening of the cruise, guests will rotate
to one of the three restaurants and dine with
the same table guests and servers. |
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20. What Time Is
Dinner? |
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Dinner is served at 6:00 p.m. and 8:30 p.m. You
should inform us of your seating time preference
when you book your vacation. No requests are
guaranteed. Generally, adults without children
will dine with other adults while families dine
with other families. Children's menus are
available in the restaurants. In addition, a
dinner buffet will be offered for children who
participate in the supervised programs during
the dinner hour. Times subject to change. |
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21. What Should I
Wear To Dinner? |
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The attire in Animator's Palate and Parrot Cay
is casual - open-collar shirts and slacks for
men and pants and a blouse or a casual dress for
ladies. In Lumiére's, Triton's and Palo, it is
suggested that men wear jackets and ladies wear
dresses or pantsuits. We kindly request that no
shorts, T-shirts or jeans be worn in any of our
restaurants in the evening. We request that
swimsuits not be worn in the dining rooms.
During the Seven-Night Caribbean Cruise, one
special evening dinner requires more formal or
"black-tie-optional" attire. Tuxedo rentals are
available in advance. |
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22. Is There a
Romantic Restaurant just for adults?
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The ship features an adult-only alternative
restaurant called Palo. Dining hours for Palo
are 6:00 p.m. - 11:00 p.m. Reservations are
required, and taken (once on board) on a
first-come first-served basis. Palo dining is
limited to guests 18 and older. There is a
service charge of $10 per guest for gratuities. |
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23. What About
Breakfast and Lunch? |
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Breakfast and lunch are served in Parrot Cay,
Lumiére's and Triton's. And, there's an
indoor/outdoor buffet or casual poolside dining
during breakfast and lunch. |
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24. Is room service
available? |
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Would you care for breakfast in bed or a
sandwich at midnight? While on board, you can
order room service 24 hours a day. From 7:00
a.m. - 10:00 a.m., complimentary continental
breakfast will be delivered to your stateroom
upon request, with the exclusion of
disembarkation morning. For guests occupying the
Walter E. Disney Suite, Roy O. Disney Suite, and
the 2-bedroom or 1-bedroom suites, a full
breakfast is served upon request from 7:00 a.m.
- 10:00 a.m. with the exclusion of
disembarkation morning. |
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25. I'm on a
special diet. Can I get it on board?
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Low sodium meals, kosher meals and certain other
special diet-restricted meals will be available.
Dietary requests should be made at time of
booking. At the Walt Disney World® Resort,
certain dietary needs may be accommodated at
most full-service restaurants if requested 24
hours in advance. |
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26. What is the
policy on alcoholic beverages? |
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The drinking age aboard the ship is 21. Valid
photo I.D. required. Disney Cruise Line®
reserves the right to refuse sale and/or service
to anyone. |
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27. What is the
policy for charging for beverages?
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During meals, our restaurants onboard serve
complimentary coffee, tea, soda, milk and fruit
juice with your meal. A variety of other
beverages are also available and can be charged
to your stateroom account. The following chart
indicates which beverages are available onboard
ship and on Castaway Cay and which incur a
charge.
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In
Ports-of-Call
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28. How long do
we stay in port? |
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Lengths vary, but in general you dock for a half
day to a full day. |
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29. How do I get
on and off the ship when it docks at ports? |
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At most destinations, the ship docks right at
the port. At some, the ship anchors offshore and
then you "tender," meaning smaller boats take
you from your Disney ship to the dock. At
Castaway Cay, the ship docks right at the
island, so you can get on and off at your
convenience.
Security guidelines require all adult Guests to
show a picture I.D. and their Key to the World
card to embark and disembark the ship in all
ports, including Castaway Cay. Anyone under the
age of 18 wishing to go ashore unaccompanied
will be required to have a consenting parent,
guardian or other responsible adult with them at
the gangway, to provide a signature as
authorization. |
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30. Do I have to
book excursions in advance? |
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We do recommend you book excursions in advance.
Once onboard, excursions can be booked at the
Shore Excursion Desk on Deck 3. |
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31. Are meals
served on excursions? |
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Meals are served on some excursions. Check the
details of your excursion at the time of
booking. |
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32. Are there
things to do on shore if I'm not on an
excursion? |
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The ports have many exciting activities you can
undertake on your own — from beach outings to
shopping to touring. Excursions are, however, a
convenient way to experience the ports. Be sure
to watch your in-stateroom TV for specific
excursion information the day before you arrive
at each port. |
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33. Are there
limits to the amount of duty-free merchandise
that I may bring into the U.S. from the Bahamas? |
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Each Guest returning from the Bahamas to the
U.S. can bring back up to a total of U.S. $800
worth of duty-free merchandise (retail price).
Each Guest 21 and older is limited to 2 liters
of alcohol, of which 1 liter must be produced in
the Bahamas and Guests 18 and older are limited
to 200 cigarettes and 100 cigars (excluding
Cuban cigars). These limits are mandated by U.S.
law and are subject to change. |
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34. Are there
limits to the amount of duty-free merchandise
that I may bring into the U.S. from the Western
Caribbean? |
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The exemption for each Guest returning from the
Western Caribbean to the U.S. is a total of U.S.
$800 worth of duty-free merchandise (retail
price) from Grand Cayman, Cozumel and Castaway
Cay. Each Guest 21 and older may acquire 1 liter
of alcohol and Guests 18 and older are limited
to 200 cigarettes and 100 cigars (excluding
Cuban cigars). These limits are mandated by U.S.
law and are subject to change. |
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35. Are there
limits to the amount of duty-free merchandise
that I may bring into the U.S. from the Eastern
Caribbean? |
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Each Guest returning from the Eastern Caribbean
to the U.S. can bring back up to a total of U.S.
$1,200 worth of duty-free merchandise (retail
price). However, no more than $800 in combined
purchases can be made on board the ship, St.
Maarten and Castaway Cay. Or, the entire U.S.
$1,200 exemption may be used on purchases from
St. Thomas alone. Each Guest 21 and older is
limited to 5 liters of alcohol (only 1 liter can
be acquired in St. Maarten or on the ship, with
an additional 4 liters being exempt if purchased
on St. Thomas, provided at least 1 liter is
produced in the U.S. Virgin Islands). Each Guest
18 and older is limited to 5 cartons of
cigarettes (only 1 carton can be acquired in St.
Maarten or on the ship, with an additional 4
cartons being exempted if purchased on St.
Thomas) and 100 cigars (excluding Cuban cigars).
These limits are mandated by U.S. law and are
subject to change. |
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36. How do I
declare purchases with U.S. Customs? |
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All Guests (one per family) must complete a U.S.
Customs Declaration Form to submit to U.S.
Customs. Those Guests (one per family) that have
exceeded the Customs allowance are required to
submit a completed U.S. Customs Declaration Form
to Customs in Diversions (Disney Wonder® and
Disney Magic®) prior to debarkation. Specific
times and any changes to locations will be
delivered to your stateroom the night before
debarkation. Customs Declaration Forms are also
available in different languages at the Guest
Services Desk located on Deck 3, Midship. You
will be subject to additional fines if you fail
to declare purchases over the Customs allowance.
U.S. Customs will continue to make random
inspections in the luggage hall area. These
limits are mandated by U.S. law and are subject
to change. |
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37. Are duty-free
third-party deliveries allowed in ports of call? |
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The security of the Guests, crew and ship is our
highest priority at Disney Cruise Line®. As a
result, third-party deliveries are prohibited in
our ports of call. Guests are welcome to return
to the ship with purchases made in port as long
as those items can be examined by ship security
upon boarding. |
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Services and
Amenities
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38. Do I need an
electrical converter? |
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All stateroom outlets are 110V/60 Hz. Standard
U.S. electrical appliances will work on board.
There's a hair dryer in every stateroom
bathroom.
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39. What if I run
out of film? |
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You won't because you can buy film at our
merchandise shop, Mickey's Mates, which also
offers a limited selection of cameras and
accessories. Of course, with so many exciting
photo opportunities happening on board, you
might wonder if you can cover it all. But don't
feel pressured to keep your camera handy. Our
photographers will wander the ship, putting your
fun and excitement on film. You'll find their
photos displayed for purchase at the photo shop.
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40. What can we
buy? |
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Lots! You'll have the opportunity to purchase
exclusive Disney Cruise Line® logo merchandise
available on board and nowhere else. From
beautiful clothes to towels to fine watches -
this is your chance to keep the memories alive
long after your cruise. You'll also find unique
and exclusive Disney collectibles, and if
someone forgets their toothpaste or bathing
suits - we've got that, too! All this, and much
more, is available at the duty-free and retail
shops of Disney Cruise Line®.
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41. Did you say
there's a spa on the ship? Ahhh! Lead me to it!
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Disney Cruise Line® offers one of the most
elaborate spa and fitness centers at sea, with
programs ranging from a simple facial to a full
range of treatments to relax and refresh your
body and soul. Spa, hair salon, massage and
beauty shop charges are additional and may be
charged to your room.
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42. Is there
laundry service? |
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Laundry services are available at your Walt
Disney World® hotel and we suggest you take
advantage of them if you have a lot of laundry
to do during your stay. On board, laundry and
dry-cleaning services (with stateroom pickup)
are available for a charge. There is also a
self-service Guest Laundry Room with
coin-operated washers, dryers, detergent and
ironing equipment. For safety reasons, irons or
steamers may be used in the laundry room only.
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43. Can I bring
visitors on board the ship? |
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Sorry, but for security and safety reasons,
Disney Cruise Line® cannot allow any visitors
aboard.
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44. Help! I'm really
confused about tipping!? |
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We'll
make it easy. Of course, you should never feel
that a reward is automatically expected from
you. But it is customary to give gratuities in
recognition of service, which you will most
likely be treated to in abundance aboard the
ship. As a guideline, may we suggest the
following:For your
convenience, a 15% gratuity is automatically
added to bar, beverage, wine and deck service
tabs. All gratuities can be charged to your room
charge.
At the Walt Disney World® Resort, 15% is the
customary gratuity at restaurants and bars.
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45. Will we get
to see Disney characters on board?
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We thought you'd never ask! On board, the
beloved Disney characters appear like magic in
an array of different settings including lively
stage shows, plenty of meet and greet and photo
opportunities, and other special programs,
especially in kids' areas at Disney's Oceaneer
Club and on Castaway Cay. These are magical
moments to remember forever - only on Disney
Cruise Line®!! |
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46. What about
babysitting? |
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Group babysitting is available for children 12
weeks-3 years old in Flounder's Reef Nursery,
located on Deck 5, Midship. Guests must sign up
their children between 1:30 and 3:30 p.m. on
embarkation day. There is a fee of $6 per child
per hour, and $5 per additional child per hour,
2-hour minimum required. The facility is open
for select hours every day. Rates and times
subject to change. Space is limited. Services
are subject to availability. Please note that
strollers are available for rental on board the
ships and on Castaway Cay. |
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Guests with
Disabilities
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47. Are there
wheelchair-accessible staterooms available? |
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Yes, Disney Cruise Line® offers accessible
staterooms and suites, equipped for Guests with
disabilities. Features include ramped bathroom
thresholds, open bed frames, added phones in the
bathroom/nightstand, bathroom and shower
handrails, fold-down shower seats, hand-held
shower heads, lowered towel and closet bars, and
Emergency Call Buttons. All staterooms are
non-smoking.
Please note: Guests requiring a wheelchair
throughout their cruise must make provisions for
the use of that wheelchair prior to the cruise. |
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48. What other
services are available on board for Guests with
disabilities? |
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Transfer tiers are provided at one of our
feature pools. Sand wheelchairs are available at
Castaway Cay. Wheelchair accessible restrooms
are available in the shipboard common areas.
Assistive Listening Systems are available in the
main theaters and show rooms. Closed captioning
is available for stateroom televisions and
selected onboard video monitors. American Sign
Language interpretation is available for live
performances on designated cruise dates.
Stateroom Communication Kits containing door
knock and phone alerts, phone amplifier, bed
shaker notification, a strobe light smoke
detector and a Text Typewriter (TTY) are
available. |
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49. How can I
receive more information about accommodations
for Guests with disabilities? |
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If you would like to receive additional
information or request accommodations for Guests
with disabilities, please discuss your needs
with the reservationist at the time of booking.
For information via TTY, please call (407)
566-7455.† |
